MUMM PRODUCTS FAQ
For commercial addresses in the Continental U.S., FedEx Ground service is free of charge on orders of $50.00 or more. Orders under $50.00 will be charged a $8.95 service fee.
For residential addresses in the Continental U.S., shipping and handling charges will be applied to your order.
For expedited, international, Hawaii, or Alaska orders, please call (800) 446-7225 for a freight estimate.
MUMM PRODUCTS will accept returned goods for 30 days. Please call for return merchandise authorization before returning merchandise. Return goods should be carefully packed in original carton and insured for full value. We cannot be responsible for uninsured goods damaged in transit. A restocking charge may apply.
Most of our orders are shipped by FedEx. No claims or adjustments can be made without the submission of a damaged goods report to FedEx. Credit will not be extended if damage has not been declared within 10 days of receipt of merchandise.
4. My cans are falling out, am I using the right six pack ring carriers?
Please refer to the Can Lid Sizes information page to learn more about this topic.
Unfortunately, we cannot offer COD service through the web site. You may order with COD service by calling (800) 446-7225 Monday - Friday, 7:30am to 5pm Central time. There is a charge of $13.50 per box of COD shipments. Click here for all ordering options.
You can prepay with a check or money order, or call with your credit card information. Print out an Order Form, and then mail or fax it to us or call (800) 446-7225 Monday - Friday, 7:30am to 5pm Central time. Click here for all ordering options.
All MUMM PRODUCTS six pack ring carriers are photodegradable, non-toxic, and recyclable. If you would like to learn more, please visit the Hi-Cone environmental web site.
Please be sure to read this policy before using this site or submitting information to us. Our privacy policies may change from time to time and your continued use of this web site is acceptance of such changes, so please check this area periodically for updates to this policy.
Active Information Collection
Like many other web sites, we actively collect information from our visitors both by asking specific questions on this site and by permitting you to communicate directly with us via e-mail. Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, address, e-mail address, phone number, etc.).
On this site, during the registration process we specifically ask users for customer name, company name, address, phone number, email address, and password. Registered users who provide this information can benefit from online order processing, newsletters, catalog mailings, etc. Users who do not fully register will not be able to perform online order processing. Remember, if you send us an e-mail message, you provide us with your e-mail address. If you make a purchase from a store on the MUMM PRODUCTS web site, we will collect your credit card number and the other information necessary to fill your order.
Passive Information Collection
As you navigate through a web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most web site operators, we track IP addresses using session cookies, and assign Internet tags. The shopper session is logged onto our server and the basket information is captured in case a shopper’s session ends prior to the completion of the order so this information can be restored. Our system also automatically gathers information about the areas you visit on this site and collects operational information about the technology you use, such as your browser, type of computer, operating systems and Internet service providers.
We passively collect information to understand what areas of this site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve this site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.
MUMM PRODUCTS uses your personal information to enhance the operation of this site and allow you to use all of its features. MUMM PRODUCTS may contact you about new features or products in which it believes you may be interested. MUMM PRODUCTS may disclose your personal information to the reputable vendors that assist us in processing information or delivering the items that our customers order. These vendors are restricted from using the information for any purpose other than helping us to provide products and services. MUMM PRODUCTS may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. MUMM PRODUCTS also will disclose any information that it is required to disclose by law or by an appropriate government authority.
MUMM PRODUCTS may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. MUMM PRODUCTS also will disclose any information that it is required to disclose by law or by an appropriate government authority.
Although MUMM PRODUCTS does not currently rent, sell or otherwise share your information with third parties for purposes unrelated to this site, it may do so in the future. If you do not want your information to be shared, you should contact us at firstname.lastname@example.org as described in Section 3.
Some of our advertisers may display ads on this site that solicit, or contain technology to collect, information about our users. This information is collected and used by our advertisers, and is outside of our control. If you have any questions about a banner advertisement, you should contact the responsible advertiser directly.
We strive to provide you with as many choices and as much control as possible regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
If you have forgotten your password please call (800) 446-7225 to reset your password.
You may also send us an e-mail message at email@example.com, to request access to, correct or delete any personal information that you have provided to us. To protect your privacy, we will only respond to e-mail messages sent from the e-mail account you used to set up your account. Should you elect to have your information deleted, we will also delete your user account.
If you do not wish us to share your personal information with unaffiliated or non-agent third parties, please tell us at firstname.lastname@example.org. You may also opt out of receiving marketing messages from MUMM PRODUCTS by notifying us at email@example.com.
We work hard to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including: a secure key is used on the site to protect sensitive customer information using 128-bit encryption technology. I addition to this, SiteLINK has developed its own unique encryption algorithm which can only be decrypted by the catalog software the web orders import into. Web Order information is stored on our backend servers behind the protection our firewall, which is updated and maintained on a daily basis.
The safety and security of your information also depends on you. If you have access to password-protected features, never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of this site before you leave your computer.
This site contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third-party sites, which may collect personal information from you. When you follow a link and leave this site, you do so at your own risk.
This site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. .
MUMM PRODUCTS, INC.
1155 Timber Drive
Elgin, IL 60123